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Prospective Recruits
Please inquire about our new benefits package!
Yellowhouse Machinery Co. is filling the position of Service Writer at our Midland, Texas dealership. Heavy equipment mechanical experience is a plus. Prior service writing experience is a plus. Strong computer and typing skills required. We offer a clean, professional, and friendly work environment. We provide competitive compensation as well as training and advancement in a team atmosphere. We offer an excellent benefit program including uniforms, paid vacations, medical, dental and 401K.

 
Submit your Resume
 
Job Title: Service Writer
 
Location: Midland/Odessa, TX
 
Department: Service Department
 
Reports To: Service Manager
 
Job Essential Duties:

  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.
  • Promotes and adheres to company policy at all times with emphasis on a team mentality.
  • Administers the warranty claim process to maximize the efficiency and return on warranty claims. 
  • Understands warranty regulations and is able to provide consultation to Service Managers, Techs, and Parts Department Personnel on the proper way to proceed with a warranty situation.
  • Processes customer pay invoices, warranty and/or product improvement claims including the computation of charges, submission and follow-up.
  • Communicates to departmental management about warranty status on a regular basis.
  • Fields internal and external customer inquiries to the Service Department.
  • Promotes customer service at all times throughout the organization.
  • Executes other duties as assigned by management.

 
Skills & Qualifications:

  • 2+ years experience in Service Department operations is preferred.
  • Basic knowledge of accounting practices.
  • Knowledge of office procedures.
  • Understands the service software in the dealer business system and Deere Warranty system.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
  • Attention to detail.
  • General understanding of mechanical/technical terms is preferred.
  • High School Diploma or equivalent experience.
  • Pass a background check, drug test and physical. 

Amarillo, TX

11500 I-40 East
PO Box 31388
Amarillo, TX 79120
806-335-1681

Dalhart, TX

3280 FM 281
Dalhart, TX 79022
806-884-4994

Lubbock, TX

3405 E. Slaton Highway
Lubbock, TX 79404
806-748-4700

Abilene, TX

1111 East Hwy 80
Abilene, TX 79601
325-677-2291

Midland/Odessa, TX

12230 W. Hwy 191
Midland, TX 79707
432-580-3337

San Angelo, TX

5550 Link Rd
San Angelo, TX 76904
325-651-3337

Wichita Falls, TX

2800 Central E. Freeway
Wichita Falls, TX 76301
940-322-3337

Broken Bow, OK

4061 S. Hwy 259
Broken Bow, OK 74728
580-584-3222

Enid, OK

1300 West Chestnut Ave.
Enid, OK 73703
580-233-5000

Tulsa (Sand Springs), OK

1100 W Wekiwa Rd
Sand Springs, OK 74063
918-245-5926

McAlester, OK

6325 E US HWY 270
McAlester, OK 74501
918-423-2555